Broken Notifications

Author: Speedrace ,

Posts

Total: 9
Speedrace
Speedrace's avatar
Debates: 63
Posts: 6,214
4
9
11
Speedrace's avatar
Speedrace
4
9
11
Why does it seem like debate notifications aren't working? I haven't been getting them for weeks :(
RationalMadman
RationalMadman's avatar
Debates: 352
Posts: 11,195
10
10
11
RationalMadman's avatar
RationalMadman
10
10
11
--> @Speedrace
Explain the debate notifications you're referring to.

bsh1
bsh1's avatar
Debates: 14
Posts: 2,589
5
5
8
bsh1's avatar
bsh1
5
5
8
--> @DebateArt.com
My bell button shows that I have notifications even when I don't.
TheRealNihilist
TheRealNihilist's avatar
Debates: 44
Posts: 4,912
4
9
11
TheRealNihilist's avatar
TheRealNihilist
4
9
11
Mine ain't broken.
Speedrace
Speedrace's avatar
Debates: 63
Posts: 6,214
4
9
11
Speedrace's avatar
Speedrace
4
9
11
--> @RationalMadman
I mean the email notifications
TheRealNihilist
TheRealNihilist's avatar
Debates: 44
Posts: 4,912
4
9
11
TheRealNihilist's avatar
TheRealNihilist
4
9
11
--> @Speedrace
Oh yeah. Mine is broken. Sometimes I get messages sometimes I don't. Sometimes I receive them in my Junk folder. I thought you were talking about the bell icon.

I already spoke to debateart.com about this. It should be somewhere in platform development if you want to find it. 
mustardness
mustardness's avatar
Debates: 0
Posts: 1,987
2
2
3
mustardness's avatar
mustardness
2
2
3
--> @Speedrace
I mean the email notifications
My email notifications have never worked. Ive tried the 'envelope' icon { [ V ] in both settings and still no email notifications ever.



DebateArt.com
DebateArt.com's avatar
Debates: 0
Posts: 1,285
3
3
8
DebateArt.com's avatar
DebateArt.com
3
3
8
Wow, you guys should have brought this long time ago, I had no idea that we had problems with the emails, I will look into it.
DebateArt.com
DebateArt.com's avatar
Debates: 0
Posts: 1,285
3
3
8
DebateArt.com's avatar
DebateArt.com
3
3
8
--> @mustardness @Speedrace @TheRealNihilist
There are a few gotchas about the emails that may clear the things. So, the most obvious one is that you have to enable the notifications ( if they aren't ) in your profile section. The next one is that the emails get sent only once in 5 mins ( I think it was 5 ...) per email type, so if somebody mentions you in 2 forum posts in a time period less than 5 mins, you will get the email only about the first one. And the last one, you should check the spam folder and make sure the emails don't go there. From my side, I believe I have done everything in order to prevent the emails from going to spam but I guess it can still happen.